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The Mayor and the general director of HIDROGEA in the Region sign a Collaboration Agreement (21/05/2019)

Last year 163 families were served and 721 water receipts were condoned

In the morning of today, in the City council, the mayor of Alcantarilla, Joaquín Buendía and the director of concessions of HIDROGEA in the Region of Murcia, Inmaculada Serrano, company concessionaire in our municipality of the integral management of waters, have subscribed by fourth year consecutive collaboration agreement, in order to coordinate efforts aimed at optimizing the application of the Social Fund that HIDROGEA has for Alcantarilla.

The councilor for Social Welfare and Health, Francisca Terol, and the HIDROGEA area manager, Francisco J. Balsalobre, were also present.

As already agreed on the Local Government Board on March 20, at the proposal of the Councilor for Social Welfare, Francisca Terol, the purpose of this Agreement is to regulate the collaboration between the City of Sewer and HIDROGEA in order to coordinate efforts aimed at optimizing the application of the Social Fund of HIDROGEA, aimed at customers in situations of economic precariousness, disabled and long-term unemployed, as was also carried out last year.

HIDROGEA has arranged the creation of a Social Fund for the financial year 2019, endowed with 35,000 euros, for customers in a situation of economic precariousness, whose purpose was and still is to establish the granting of individual aid for the payment of water supply and sewerage in the municipality of Alcantarilla and without any charge to the Concession Contract of the Potable Water Supply and Sewer Service of the municipality of Alcantarilla.

Knowing that there are still complicated situations for families in our municipality, dragged from the economic crisis we have, there are residents of Sewer, as in other municipalities throughout Spain and also in the Region of Murcia, in a situation of economic precariousness that can not pay to the utility company the amount of the potable water and sewerage service.

Both the Sewer City Council and HIDROGEA are aware of this social reality, which is why this collaboration agreement is signed, to minimize the consequences that the non-payment of potable water and sewage service may cause, materialized through the provision of a Social Fund budgeted annually .

Applications for Social Fund Assistance will be made in the Social Services of the Sewer City Council, they will manage them, contrasting and valuing the information of the applicants, approving, if necessary, according to the established criteria, the help for the payment of receipts of water and sewerage.

Once the request for help is resolved, from the UTS (Social Work Unit) that corresponds to it, it will send the approved request to HIDROGEA so that the resolution can be executed.

This Agreement will extend its validity throughout the whole year 2019, being able to include all those aids corresponding to invoices dated before the signing of this document, only if they belong to the current year, that is, invoices with date from January 2019 and provided they have been informed favorably by Social Services of the Sewer City Council.

For the mayor of Alcantarilla, Joaquín Buendía, "with the signing of this agreement, HIDROGEA ratifies the steps taken since the first agreement we signed in 2016 of this Extraordinary Social Fund, but this is an action that goes further with this concessionaire company , of the merely social, since they have also opted to collaborate with our municipality in other actions aimed at supporting cultural, educational, sports and technological projects with the SmartCity Sewer APP, or the implementation of digital meters in our city " .

For the director of concessions of HIDROGEA, Inmaculada Serrano, "working with the Town Hall of Alcantarilla, is to work at ease and allows us to develop our projects, both those of new technologies, as well as those of social action, such as the one we sign today again, After understanding important the attentions that certain users with precarious economic situation have been able to benefit from, the data that we have of the previous agreement, is that 163 Sewer families have been served and 721 water receipts were condoned, during the year 2018, but also with social criteria, the clients with pension rates have been 307, as well as 436 large families with three children and 40 large families with four children.Our commitment is that no one can run out of water and we can help them, if their economic situation it is precarious, as we indicated previously. "

HIDROGEA is the concessionaire of the potable water supply and sewerage service of the municipality of Alcantarilla, as of September 7, 1995, under the corporate agreement adopted by the City Council, in the session held on August 4, 1995.

The management of the Service was awarded to AQUAGEST, Technical and Financial Promotion of Abastecimientos de Agua, SA, under an administrative concession regime, for a duration of 25 years.

Likewise, said company modified its name, by the current one of HIDROGEA, Gestión Integral de Aguas de Murcia, SA

Source: Ayuntamiento de Alcantarilla

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